Do you need some extra support now and again to help you stay independent and living in your own home? 


If you don’t have family or friends who can help our committed volunteers might be able to provide: 

  • Answers to any queries you have & help to resolve minor problems. 

  • Help with transport or an escort to support you to attend appointments 

  • Help with one off or regular essential shopping 

  • Help with reading letters or filling out forms 

  • Confidence building help to join clubs & activities in your community 

  • Long-Term befriending for those who live alone & are housebound. 


  • Criteria to Access the service 

  • Live in Cardiff 

  • Does not have family or friends who can help 

  • Statutory retirement age or older. 


Please note: 

  • You need to be assessed before receiving support & this can take a few weeks. 

  • We prioritise based on needs & access to alternative options. 

  • There is fee for shopping & transport help. 

  • The shopping service is intended for essential shopping & can only be provided a maximum of once a fortnight. If you can pay for carers or can shop for yourself (in person, by telephone or the internet) you are unlikely to receive shopping support. 

  • Volunteers deliver the service – It takes time to recruit & we cannot guarantee we can fulfil a request or that we can sustain the support long term.


Phone: 029 2068 3600       Email:

Charity Number: 1137821

Company Number: 7345521

Call us:

029 2068 3600


Find us: 

Unit 4 Cleeve House, Lambourne Crescent, Llanishen, Cardiff, CF14 5GP

Copyright  2019 Age Connects Cardiff & the Vale

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